Casiny Casino Terms and Conditions 2026

You must be at least 18 years old, or the legal gambling age where you live if that is higher, to use Casiny Casino. We may ask for proof of age at any time. You must have full legal capacity and play as a private individual on your own behalf, never for commercial purposes or for another person. Registered affiliates, their employees, employers, agents and family members may not play. Casiny Casino staff, licensees and partners, and their immediate families, may only play with written consent from a director. If you are enrolled in any national, state or multi-operator self-exclusion scheme, you must not use our service. We may refuse or close any account that fails these requirements.

To register, click the Register button and complete the form yourself with your full name, contact details, a valid email address and your date of birth. Choose a username of 6 to 15 characters and a secure password. Each person may hold one account only. Duplicate accounts, including those opened through relatives, associates, affiliates or other third parties, are subject to immediate closure. We may decline any application without giving a reason. You are responsible for keeping your password confidential and for all activity on your account until you tell us about any misuse. After three failed login attempts your account is locked for your protection. You may not use a VPN, proxy or any tool that masks your location.

You must complete KYC verification before your first withdrawal, and we may require it before you place bets. We may ask for a passport, driving licence or national ID card, plus a recent utility bill showing your name and address. We may also request a selfie, additional documents or a verification call at any time. Wagering or account features may be suspended until we receive what we need. We may use third-party providers to confirm your identity and financial standing. Transactions may be reviewed for money laundering or terrorism financing, and suspicious activity is reported to the relevant authorities. Providing false information can lead to immediate suspension and possible legal action.

Deposits must come from cards, bank accounts or payment systems held in your own name. Third-party payments and business cards are not accepted, and winnings tied to a breach may be confiscated. We generally absorb deposit fees, but you cover any charges made by your own bank. The minimum withdrawal is the equivalent of 10 euros per transaction. If you have not wagered your deposit at least once, an 8% fee applies, with a minimum of 4 euros, as an anti-money-laundering measure. Monthly withdrawals are capped at 5,000 euros if your balance is at least ten times your total deposits, and 10,000 euros otherwise. Withdrawals go back to the original payment method wherever possible. Chargebacks incur a 50 euro administration fee and forfeit related winnings.

Bonuses are governed by these terms and by each offer's own conditions. The welcome package covers three deposits: 100% up to $1,000 with 25 wager-free spins, 150% up to $1,500 with 50 wager-free spins, and 200% up to $2,000 with 75 wager-free spins. The minimum deposit for each welcome bonus is 20 AUD. Deposit bonuses carry 40x wagering on the bonus amount, while free spin winnings carry no wagering. The maximum bet while wagering is $25. Welcome bonuses expire after 7 days. Welcome free spins must be activated within 3 days and their winnings stay valid for 7 days. Bonus winnings are capped at $10,000 and welcome free spin winnings at $500. Bonuses are non-sticky, so real money is used first. Withdrawing before completing wagering cancels the bonus and related winnings. No welcome bonus code is published.

Slots contribute 100% towards wagering, live casino 10%, and table games around 25%. Many games contribute nothing, including Plinko, dice, mines, hi-lo, limbo, roulette, video poker, keno and a number of named slots. All games from 3 Oaks Gaming and Wazdan are excluded, as are Evolution first-person and auto-roulette titles and Playtech roulette games. The full list appears on the bonus terms page. The weekly Friday promotion gives 50 free spins with 1x wagering and a 750 AUD cap, and requires a deposit of at least 30 AUD within the last seven days. The referral programme pays a cash bonus per referred friend, up to five friends, and only one referral bonus may be active per user at a time.

Strategies designed to exploit promotions are forbidden, including Martingale-style systems, opposite betting, hedging and arbitrage betting. Multi-accounting leads to a permanent ban and confiscation of funds. Self-referrals, fake accounts and other referral fraud will result in rewards being removed and may lead to suspension. If we find exploitative play, we may void winnings and remove bonuses. Players who have self-excluded are not eligible for any bonus. We may review any promotional activity and cancel bonuses where abuse is reasonably suspected. Promotions are offered to players in Australia and New Zealand only, and we may change, suspend or withdraw any promotion at any time.

Real-money play is not available in a number of jurisdictions, including the United States of America, the United Kingdom, France and its overseas territories, Germany, the Netherlands, Spain, Italy, Poland, Sweden, Denmark, Switzerland, Ontario, Turkey, Russia, China, Israel and Ukraine. Our full terms list further restricted territories, and the list may be updated from time to time. You are responsible for making sure online gambling is legal where you live. If you access the service from a restricted country, we may close your account, void bets and withhold winnings. You must not use tools that hide your true location.

You agree to play honestly and in line with the rules of each game. Results become final 72 hours after they are posted; within that window we will only correct clear human, system or results-source errors. If a malfunction or error affects a game, the affected bets are void. Any amount credited to your account by mistake remains our property and may be deducted from your balance. We may refuse or cancel bets that appear to breach these terms or involve collusion, cheating or the use of automated tools.

We do not charge a fee for inactivity. If your account becomes dormant, locked, closed or otherwise inaccessible and you wish to withdraw your balance, please contact our customer service team. We will verify your identity and handle your request in line with these terms. Keeping your contact details and registered email address up to date helps us reach you, since all official notices are sent to that address. An account with no reachable email may be suspended until we can confirm your details.

You may ask us to close your account at any time by contacting support from your registered email address, and you may withdraw your remaining balance on closure, subject to verification. We may close or suspend an account if you breach these terms or the law. For your wellbeing, we offer self-exclusion plus deposit and loss limits in your account tools, and you can set daily, weekly or monthly deposit limits yourself. If you feel gambling is becoming a problem, please use these tools or seek help from a support service in your area. Funds returned after underage play or self-exclusion breaches exclude bonuses and promotional credit.

You must not deposit funds from criminal or unauthorised activity, share your account, use automated software, or attempt to manipulate games or payments. Your account is not a bank account, is uninsured and earns no interest. To the extent the law allows, Casiny Casino is not liable for indirect losses, technical interruptions outside our control, or losses resulting from your breach of these terms. Nothing here limits any rights you have under applicable law.

If you have a complaint, contact our support team first with your account details and a clear description of the issue. We will review it fairly and reply by email. These terms are operated by Neptune Projects SRL of Costa Rica under licence from the Tobique Gaming Commission. We may update these terms from time to time, and the version on our site applies when you play. Continued use of your account after changes means you accept them, so please review this page regularly.